NEW Avigilon Unity Video product documentation now available. See the Avigilon Unity Video Help Center home page.

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Welcome to Your Avigilon Help Center

Video Security

Video Management Software

  • Avigilon Unity Video

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    Avigilon Unity Video Help Center
  • Avigilon Control Center

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    ACC 7 Initial Setup Guide
    ACC 7 Client User Guide
    ACC 7 Server User Guide
    Cloud Services User Guide
    ACC 7 Virtual Matrix User Guide
    ACC 7 Player User Guide
    ACC 7 Analytics Service User Guide
    ACC 7 Maps (Preview) User Guide
    ACC 7 and ACM 6 Unification
  • Avigilon Control Center Mobile

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    ACC Mobile 3 User Guide for iOS
    ACC Mobile 3 User Guide for Android
    Migrating from ACC Mobile 2
  • Integrations

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    Avigilon Unity Video Cloud System Integration Guide for Motorola Solutions Orchestrate
    ACC 7 and ACM 6 Unification
    ACC System Integration Guide for Vigilant ClientPortal
    ACC System Integration Guide for Edesix VideoManager
    ACC System Integration Guide for HALO IoT Smart Sensor
    ACC System Integration Guide for IP Speakers
    Avigilon Radio Alert User Guide for ACC Software and Motorola Radios

Cameras and Sensors

  • Camera Configuration Tool

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    Camera Configuration Tool User Guide
  • H6 Camera Line

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    H6A and H6X Camera Web Interface Guide
    Camera Web Interface Guide
    PTZ Camera Web Interface Guide
    H6A and H6X Camera Line
    H6A and H6X Bullet Camera Installation Guide

    H6A-BO / H6X-BO

    H6A and H6X Dome Camera Installation Guide

    H6A-DO / H6X-DO

    H6X Box Camera Installation Guide

    H6X-B

    H6SL Camera Line
    H6SL Bullet Camera Installation Guide

    H6SL-BO

    H6SL Dome Camera Installation Guide

    H6SL-DO

    H6 Mini Dome
    H6M Mini Dome Camera Installation Guide

    H6M-D

    H6A PTZ
    H6A PTZ Camera Installation Guide

    H6A-PTZ-DC/H6A-PTZ-DP

  • H5 Camera Line

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    Camera Web Interface Guide
    PTZ Camera Web Interface Guide
    Modular, Dual Head and Multisensor Camera Web Interface Guide
    Thermal Camera Web Interface Guide
    H5A Fisheye Camera Web Interface Guide
    H4 and H5 Pro Camera Web Interface Guide
    Video Intercom Web Interface Guide
    H5A Multisensor Camera
    H5A Multisensor Camera Installation Guide

    H5A-MH

    H5A Thermal Camera
    H5A Thermal Camera Installation Guide

    H5AT

    H5A Camera Line
    H5A Box Camera Installation Guide

    H5A-B

    H5A Bullet Camera Installation Guide

    H5A-BO

    H5A Dome Camera Installation Guide

    H5A-D / DC / DO / DP

    H5A Modular Camera
    H5A Modular Camera Installation Guide

    H5MOD-MB2 / H5MOD-RP4 / H5A-MOD-2P

    H5SL Camera Line
    H5SL Bullet Camera Installation Guide

    H5SL-BO

    H5SL Dome Camera Installation Guide

    H5SL-D / DO

    H5A IR PTZ
    H5A IR PTZ Dome Camera Installation Guide

    H5A-IRPTZ-DP

    H5A PTZ
    H5A PTZ Dome Camera Installation Guide

    H5A-PTZ-DP / H5A-PTZ-DC

    H5A Corner
    H5A Corner Camera Installation Guide

    H5A-CR2-IR / H5A-CR2-IR-SS /H5A-CR1-IR / H5A-CR1-IR-SS

    H5A Fisheye
    H5A Fisheye Camera Installation Guide

    H5A-FE-DO / DC

    H5 Dual Head
    H5 Dual Head Camera Installation Guide

    H5DH-D1-IR

    H5M
    H5M Outdoor Dome Camera Installation Guide

    H5M-DO

    H5 Pro
    H5 Pro Camera Installation Guide

    H5PRO-B

  • H4 Camera Line

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    Camera Web Interface Guide
    PTZ Camera Web Interface Guide
    Modular, Dual Head and Multisensor Camera Web Interface Guide
    H4 and H5 Pro Camera Web Interface Guide
    Video Intercom Web Interface Guide
    H4A Camera Line
    H4A Box Camera Installation Guide

    H4A-B

    H4A Bullet Camera Installation Guide

    H4A-BO-IR

    H4A Dome Camera (Indoor Surface Mount) Installation Guide

    H4A-D

    H4A Dome Camera (Outdoor Surface Mount) Installation Guide

    H4A-DO

    H4A Dome Camera (In-Ceiling Mount) Installation Guide

    H4A-DC

    H4A Dome Camera (Pendant Mount) Installation Guide

    H4A-DP

    H4SL Camera Line
    H4SL Bullet Camera Installation Guide

    H4SL-BO-IR

    H4SL Dome Camera (Surface Mount) Installation Guide

    H4SL-DO-IR

    H4SL Dome Camera (In-Ceiling Mount) Installation Guide

    H4SL-DC-IR

    H4SL Dome Camera (Pendant Wall Mount) Installation Guide

    H4SL-DP-IR

    H4 Thermal Elevated Temperature Detection
    H4 Thermal Elevated Temperature Detection Camera User Guide

    H4A-ETD-KIT

    H4 Mini Dome
    H4 Mini Dome Camera (Surface Mount) Installation Guide

    H4M-D

    H4 Mini Dome Camera (In-Ceiling Mount) Installation Guide

    H4M-MT-DCIL

    H4 Mini Dome Camera (Pendant Mount) Installation Guide

    H4M-MT-NPTA

    H4 Pro
    H4 Pro Camera Installation Guide

    H4PRO-B

    H4 Multisensor
    H4 Multisensor Camera Installation Guide

    H4A-MH

    H4 Fisheye
    H4 Fisheye Camera (Surface or Pendant Mount) Installation Guide

    H4F-DO1-IR

    H4 PTZ
    H4 PTZ Camera (Pendant Mount) Installation Guide

    H4PTZ-DP

    H4 PTZ Camera (In-Ceiling Mount) Installation Guide

    H4PTZ-DC

    H4 IR PTZ
    H4 IR PTZ Camera (Pendant Mount) Installation Guide

    H4IRPTZ-DP

    H4 Thermal
    H4 Thermal Bullet Camera Installation Guide

    H4A-THC-BO

    H4 ES
    H4 ES Camera User Guide

    H4A-G

    H4 ES Box Camera Installation Guide

    H4A-G-B

    H4 ES Bullet Camera Installation Guide

    H4A-G-BO-IR

    H4 ES Dome Camera (Surface Mount) Installation Guide

    H4A-G-DO-IR

    H4 ES Dome Camera (Pendant Mount) Installation Guide

    H4A-G-DP-IR

    H4 Video Intercom
    H4 Video Intercom (Recessed Mount) Installation Guide

    H4VI-RO

    H4 Video Intercom (Surface Mount) Installation Guide

    H4VI-RO and H4VI-MT-SURF1

    Safety Relay for H4 Video Intercom Installation Guide

    H4VI-AC-RELY

    H4 LPC
    H4 LPC Camera Kit and ACC 6 LPR Engine Site Design Guide
    H4 License Plate Capture Camera Installation Guide

    H4-LPC

  • H3 Camera Line

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    H3 Camera Web Interface Guide
    H3 Box
    H3 Box Camera Installation Guide

    H3-B

    H3 Bullet
    H3 Bullet Camera Installation Guide

    H3-BO-IR

    H3 Dome
    H3 Dome Camera (Indoor Surface Mount) Installation Guide

    H3-D

    H3 Dome Camera (Outdoor Surface Mount) Installation Guide

    H3-DO

    H3 Dome Camera (In-Ceiling Mount) Installation Guide

    H3-DC

    H3 Dome Camera (Pendant Mount) Installation Guide

    H3-DP

    H3 Micro Dome
    H3 Micro Dome Camera (In-Ceiling Mount) Installation Guide

    H3M-DC

    H3 Micro Dome Camera (Surface Mount) Installation Guide

    H3M-DO

    H3 Micro Dome Camera (Pendant Mount) Installation Guide

    H3M-DP

    H3 Multisensor
    H3 Multisensor Camera (In-Ceiling Mount) Installation Guide

    H3-3MH-DC1

    H3 Multisensor Camera (Surface Mount) Installation Guide

    H3-3MH-DO1

    H3 Multisensor Camera (Pendant Mount) Installation Guide

    H3-3MH-DP1

    H3 PTZ
    H3 PTZ Camera (Pendant Mount) Installation Guide

    H3PTZ-DP

    H3 PTZ Camera (In-Ceiling Mount) Installation Guide

    H3PTZ-DC

  • JPEG2000

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    Pro
    HD Pro Camera Installation Guide

    HD-PRO

    Panoramic
    JPEG2000 Outdoor HD Panoramic 360° Dome Camera Installation Guide

    HD-DOME-360

    JPEG2000 Outdoor HD Panoramic 180° Dome Camera Installation Guide

    HD-DOME-180

  • Avigilon Presence Detector

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    APD Sensor Web Interface Guide
    Avigilon Presence Detector Sensor Installation Guide

    APD-S1-D

  • Accessories

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    Analog Video Encoder Installation Guide

    ENC-4P-H264

    Pendant Mount for H3-DP, H3-MH-DP and H3PTZ-DP Installation Guide

    MNT-PEND-WALL

    Junction Box Installation Guide

    H3-BO-JB

    USB Wifi Adapter System User Guide

    USB-AC56-NA-MSI / USB-AC56-EU-MSI / H4-AC-WIFI

Video Recorders and Appliances

  • NVR5 Line

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    NVR5 Workstation User Guide

    NVR5-WKS-8TB / NVR5-WKS-4TB

    NVR5 Premium Installation Guide

    NVR5-PRM-252TB-S19 / NVR5-PRM-288TB-S19 / NVR5-PRM-360TB-S19 / NVR5-PRM-432TB-S19

    NVR5 Premium Installation Guide

    NVR5-PRM-96TB-S19 / NVR5-PRM-128TB-S19 / NVR5-PRM-160TB-S19 / NVR5-PRM-192TB-S19 / NVR5-PRM-224TB-S19

    NVR5 Premium - FIPS Series Installation Guide

    NVR5-PRM-FIPS

    NVR5 Standard Installation Guide

    NVR5-STD

    NVR5 Value Installation Guide

    NVR5-VAL

  • NVR4 Line

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    NVR4X Workstation User Guide

    NVR4X-WKS-8TB / NVR4X-WKS-4TB

    NVR4X Premium Installation Guide

    NVR4X-PRM

    NVR4X Standard Installation Guide

    NVR4X-STD

    NVR4X Premium - FIPS Series Installation Guide

    NVR4X-PRM-FIPS

    NVR4 Workstation User Guide

    NVR4-WKS-8TB / NVR4-WKS-4TB

    NVR4 Premium Installation Guide

    HD-NVR4-PRM

    NVR4 Standard Installation Guide

    HD-NVR4-STD

    NVR4 Value Installation Guide

    NVR4-VAL-6TB / NVR4-VAL-12TB / NVR4-VAL-16TB / NVR4-VAL-24TB

  • AI NVR 2

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    Avigilon AI Network Video Recorder 2 Value User Guide

    AINVR2-VAL

  • AI NVR

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    Avigilon AI Network Video Recorder User Guide

    AI-NVR

  • AI Appliance

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    AI Appliance User Guide (2nd Generation)

    VMA-AIA2

    AI Appliance User Guide (1st Generation)

    VMA-AIA1

  • Video Archive

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    Avigilon Video Archive Installation Guide

    AVA-HED / AVA-EXP

    Avigilon Video Archive Initialization Guide

    AVA-HED / AVA-EXP

    Avigilon Video Archive NVR Connectivity Kit Guide

    AVA-HED

  • ES Appliance

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    ENVR2 PLUS Appliance Installation Guide

    ENVR2-PLUS

    ACC ES 8-Port Rugged Appliance Installation Guide

    VMA-RPA-RGD

    ENVR1 Appliance Installation Guide (formerly ACC ES 8-Port Appliance)

    VMA-ENVR1

    ACC ES HD Recorder User Guide

    VMA-RPO

    ACC ES Analytics Appliance User Guide

    VMA-RPA

  • HD Video Appliance

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    HD Video Appliance Installation Guide (3rd Generation)

    VMA-AS3 / VMA-AS3X

    HD Video Appliance Installation Guide (2nd Generation)

    VMA-AS2

  • Remote Monitoring Workstation

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    Remote Monitoring Workstation User Guide (7th Generation)

    RM7-WKS-4MN / RM7-WKS-2MN

    Remote Monitoring Workstation User Guide (6th Generation)

    RM6-WKS-4MN / RM6-WKS-2MN

    Remote Monitoring Workstation User Guide (5th Generation)

    RM5-WKS-4MN / RM5-WKS-2MN

    Remote Monitoring Workstation User Guide

    HD-RMWS

  • NVR3 Line

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    NVR3 Value Installation Guide

    HD-NVR3-VAL

    NVR3 Premium Installation Guide

    HD-NVR3-PRM

    NVR3 Standard Installation Guide

    HD-NVR3-STD

    NVR3 Workstation User Guide

    HD-NVRWS3

  • Troubleshooting

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    Deploying Avigilon Solutions: A Guide to Networking Best Practices

    NVR5 / NVR4X / NVR4 / AINVR / VMA-AIA / VMA-AS3

    Windows Upgrade and Recovery Guide for Avigilon Systems
    Troubleshooting ACC Software and Hardware Issues on Avigilon Servers
    Avigilon System Hardening Guide For Avigilon Unity Video and Avigilon Control Center Systems
  • Accessories

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    Analytics Kit Accessory Guides for Avigilon NVRs and Video Appliances

    NVR5-VAL-ANK / NVR5-VAL-ANK-PLUS / AINVR2-VAL-ANK / AINVR2-VAL-ANK-PLUS / HD-NVR-ANK2-1 / VMA-AS3-ANK

    Avigilon NVR5 10G Base-T Kit Installation Guide (252TB-432TB)

    NVR5-10GBASET-B

    Avigilon NVR5 10G Base-T Kit Installation Guide (192TB-224TB)

    NVR5-10GBASET-A2

    Avigilon NVR5 10G Base-T Kit Installation Guide (16TB-160TB)

    NVR5-10GBASET-A1

    Avigilon NVR5 Standard 10GbE Kit Installation Guide

    NVR5-STD-10GBE

    Avigilon NVR5 16 GB RAM Kit Installation Guide (252TB-432TB)

    NVR5-RAM-16GB-B

    Avigilon NVR5 16 GB RAM Kit Installation Guide (192TB-224TB)

    NVR5-RAM-16GB-A

    Avigilon NVR5 16 GB RAM Kit Installation Guide (16TB-160TB)

    NVR5-RAM-16GB-A

    Avigilon NVR5 Premium 2nd CPU Kit Installation Guide

    NVR5-PRM-2NDCPU

    Avigilon NVR5 Standard 2nd CPU Kit Installation Guide

    NVR5-STD-2NDCPU

    8- and 24-Port Managed PoE Switches User Guide

    S8P-124W / S24P-382W

    Avigilon AI NVR Standard Performance Upgrade Kit Installation Guide

    AINVR-STD-PRK

    Avigilon AI NVR Standard 10GbE Kit Installation Guide

    AINVR-STD-10GBE

    AI Appliance 1 to AI Appliance 2 Upgrade Kits

    VMA-AIA1-CG1-UPGK / VMA-AIA1-CG2-UPGK

    NVR4 2nd CPU Kit Installation Guide

    HD-NVR4-PRM / STD-2NDCPU

    NVR Storage Expansion Pack Installation Guide

    NVR5-HDDS-HOT-18TB / NVR5-HDDS-INT-18TB / NVR4-HDDS-PACK-32TB / NVR4-HDDS-PACK-16TB

    NVR4 Spare Hard Drive Replacement Quick Start Guide

    NVR4-HDDS-HOT-16TB / NVR4-HDDS-HOT-12TB / NVR4-HDDS-HOT-8TB / NVR4-HDDS-HOT-4TB / NVR4-HDDS-HOT-2TB

    Hard Disk Drive Accessory Guides for Avigilon Systems

    NVR5-HDDS-HOT-18TB / NVR5-HDDS-HOT-16TB-A2 / NVR5-HDDS-HOT-16TB-A1 / NVR4-HDDS-HOT-16TB / NVR4/5-HDDS-HOT-12TB / NVR4/5-HDDS-HOT-8TB / NVR4/5-HDDS-HOT-4TB / NVR4-HDDS-HOT-2TB / AINVR-HDDS-HOT-16TB / AINVR-HDDS-HOT-12TB / AINVR-HDDS-HOT-8TB / AINVR-HDDS-HOT-4TB / AINVR-HDDS-HOT-2TB

    USB Professional Joystick Keyboard Installation Guide

    ACC-USB-JOY-PRO

    Enabling iDRAC Enterprise Features

Access Control

Access Control Software

  • Access Control Manager

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    ACM 6 User Guide
    ACM 6 Admin Guide
    ACM 6 Alarm and Event Monitoring Operator Guide
    ACM 6 Monitoring Operator Guide
    ACM 6 Monitoring Supervisor Guide
    ACM 6 Enrollment Operator Guide
  • Access Control Manager Expedite Mobile App

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    ACM Expedite Mobile App User Guide
  • Integrations

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    ACC 7 and ACM 6 Unification
    ACM System Integration Guide for ASSA ABLOY™ Door Service Router and Lock Configuration Tool

Access Control Hardware

  • Access Control Hardware

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    ACM Mercury Access Control Hardware Installation Guide

    AC-MER

    ACM Embedded Controller User Guide

    ACM-EC

    ACM Embedded Controller Installation Guide

    AC-HID-LSP-ACMEC-KIT16

    ACM with ViRDI Biometric Access Integration Guide

    AC-VIRDI

Analytics

Covid-19 Response

  • Covid-19 Response

    expand_more
    Avigilon COVID-19 Response Technology User Guide

Design for Analytics

  • Design for Analytics

    expand_more
    Designing a Site with Avigilon Video Analytics Guide

Design, Development and Decision Management

System Design

  • System Design Tool

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    Motorola Solutions System Design Tool

Development

  • Web Endpoint API

    expand_more
    Avigilon Web Endpoint API Reference Guide

Decision Management

  • Decision Management System

    expand_more
    Avigilon Decision Management System User Guide

Integrations

Avigilon Control Center

  • ACC Integrations

    expand_more
    Avigilon Unity Video Cloud System Integration Guide for Motorola Solutions Orchestrate
    ACC 7 and ACM 6 Unification
    ACC System Integration Guide for Vigilant ClientPortal
    ACC System Integration Guide for Edesix VideoManager
    ACC System Integration Guide for HALO IoT Smart Sensor
    ACC System Integration Guide for IP Speakers
    Avigilon Radio Alert User Guide for ACC Software and Motorola Radios

Access Control Manager

  • ACM Integrations

    expand_more
    ACC 7 and ACM 6 Unification
    ACM System Integration Guide for ASSA ABLOY™ Door Service Router and Lock Configuration Tool