Initial Setup

After you first install the app on your mobile device, you must configure the app to communicate with your ACC system.

  1. From your mobile device home screen, tap .
  2. Read the End User License Agreement and tap ACCEPT & CONTINUE.
  3. The Home page displays the following message:

    No Sites Are Currently Connected

    If this message is not displayed, a site has already been added. For more information, see Managing Site Connections.

  4. You have two options for connecting to a site:

    • Sign in with Avigilon Cloud Services: If you have ACC site(s) connected to your Avigilon Cloud Services account, you can sign in with that account to access the connected sites. For more information, see Signing In with the Avigilon Cloud Services Platform. For more information on connecting your sites to your Avigilon Cloud Services account, see the version of the Avigilon Control Center User Guide that applies to your ACC software.
    • Manually Add Sites: Use this option to manually add your ACC sites to your ACC Mobile 3 app. For more information, see Manually Adding Sites.