Setting the IP Address Using the ARP/Ping Method

Complete the following steps to configure the camera to use a specific IP address:

NOTE: The ARP/Ping Method will not work if the Disable setting static IP address through ARP/Ping method check box is selected in the camera's web browser interface. For more information, see the Web Interface User Guide — Avigilon High Definition H.264 IP Cameras.

  1. Locate and make note of the MAC Address (MAC) listed on the Serial Number Tag for reference.
  2. Open a Command Prompt window and enter the following commands:
    1. arp -s <New Camera IP Address> <Camera MAC Address>

      For example: arp -s 00-18-85-12-45-78

    2. ping -l 123 -t <New Camera IP Address>

      For example: ping -l 123 -t

  3. Reboot the camera.
  4. Close the Command Prompt window when you see the following message:

    Reply from <New Camera IP Address>: ...