Cleaning and Maintenance

CAUTION — Do not clean glass window with ethyl alcohol, solvents, hydrogenated hydrocarbide, strong acid, or alkali. Such cleaning products may irreparably damage the surface.

Glass Window

If the video image becomes blurry or smudged in areas, it may be because the housing's glass window requires cleaning.

To clean the glass window:

  • Use hand soap or a non-abrasive detergent to wash off dirt or fingerprints.
  • Use a microfiber cloth or non-abrasive fabric to dry the dome bubble.

Important: Failure to use the recommended cleaning materials may result in a damaged or scratched glass window. A damaged glass window may negatively impact image quality and cause unwanted IR light reflecting into the lens.


  • Use a dry or lightly dampened cloth to clean the camera and housing body.
  • Do not use strong or abrasive detergents.