Setting the IP Address Using the ARP/Ping Method

Complete the following steps to configure the camera to use a specific IP address:

Note: The ARP/Ping Method will not work if the Disable setting static IP address through ARP/Ping method checkbox is selected in the camera's web browser interface. For more information, see the Avigilon High Definition H4 and H5 IP Camera Web Interface User Guide.

  1. Locate and make note of the MAC Address (MAC) listed on the Serial Number Tag for reference.
  2. Open a Command Prompt window and enter the following commands:
    1. arp -s <New Camera IP Address> <Camera MAC Address>

      For example: arp -s 00-18-85-12-45-78

    2. ping -l 123 -t <New Camera IP Address>

      For example: ping -l 123 -t

  3. Reboot the camera.
  4. Close the Command Prompt window when you see the following message:

    Reply from <New Camera IP Address>: ...