Restarting the Operating System

If the operating system ever freezes or displays a fatal system error, you can restart the operating system by using the reset switch on the front of the appliance.

Note: When you use the reset switch, the appliance must be powered.

The operating system reset will not affect the switch component or the connected cameras.

  • On the 8 port model, the reset switch is located at the front of the appliance and is the small unlabeled hole between the USB ports and the status LEDs.
  • On the 16 and 24 port models, the reset switch is located at the front of the appliance and is the small unlabeled hole between the jack and the status LED.

After you've found the reset switch on the appliance, complete the following steps:

  1. Using a straightened paperclip or similar tool, gently press and hold the reset switch.

    CAUTION — Do not apply excessive force. Inserting the tool too far will damage the appliance.

  2. Do not release the reset switch until the monitor connected to the appliance turns off, or the Hard Drive Status LED stops blinking.

After you release the reset switch, the operating system should automatically restart.